[et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.27.2″ background_enable_image=”off” custom_padding=”30px||10px||false|false” bottom_divider_color=”#eaeaea” bottom_divider_height=”50px” custom_css_before=”content:%22%22;||position:absolute;||display:block;||height:100%;||width:100%;||top:0;||left:0;||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”0px||0px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.2″ header_font=”|||on|||||” header_text_align=”center” header_text_color=”#202C65″ header_font_size=”25px” custom_margin=”20px||0px|” global_colors_info=”{}”]<\/p>\n
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\n[\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.2″ background_color=”#FFFFFF” custom_padding=”20px||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”25px|0px|25px|0px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_accordion open_toggle_background_color=”#202c65″ _builder_version=”4.27.2″ border_radii=”on|8px|8px|8px|8px” global_colors_info=”{}”][et_pb_accordion_item title=”How is a transfer booking made and paid for?” open=”on” _builder_version=”4.27.2″ global_colors_info=”{}”]<\/p>\n
You can book your transfer by phone, via email, or directly on our website.<\/p>\n
The following payment methods are available: bank transfer, debit card, credit card, payment on invoice, or cash payment directly to the driver.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”When is the payment due?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]The payment is made after the transfer.[\/et_pb_accordion_item][et_pb_accordion_item title=”How is the invoice for business customers issued?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]Your invoice will be sent to you either by mail or by email.[\/et_pb_accordion_item][et_pb_accordion_item title=”How many passengers can be transported in one vehicle?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]<\/p>\n
Each vehicle can transport 1-8 people. For larger groups, we are happy to provide additional vehicles upon request.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What is the difference between a business transfer and a shared ride?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]In a business transfer, the vehicle is exclusively at your disposal. You will be transported directly, without detours or waiting times.<\/p>\n
In shared rides, however, other passengers are picked up at different locations. This may result in waiting times of up to 60 minutes and detours. We determine the driving route, and it may be necessary for you to be picked up earlier to accommodate the departure times of all fellow passengers.[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I set the pickup time for the transfer to the airport myself?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]For shared rides, we set the departure times based on your flight time. To monitor your flights, we need your flight number for both the outbound and return transfer.<\/p>\n
You can choose earlier pickup times as desired, and we are happy to accommodate. However, please note that we do not assume liability if the pickup time is self-determined.[\/et_pb_accordion_item][et_pb_accordion_item title=”How long before departure should I be at the airport?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]That depends on your destination. To ensure a stress-free check-in, we take the check-in times into account when planning your pickup time.[\/et_pb_accordion_item][et_pb_accordion_item title=”What happens if I miss my flight, for example, due to a traffic jam?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]We have no control over traffic jams, weather conditions, or force majeure, so liability is excluded in such cases. However, we do our best to adjust the departure times to current weather and traffic conditions.[\/et_pb_accordion_item][et_pb_accordion_item title=”Do I need to bring my own child seat?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]No, if you don\u2019t have your own child seat, we are happy to provide one for you.<\/p>\n
Alternatively, you can leave your own child seat with us in a suitable protective cover and have it stored safely during your vacation.[\/et_pb_accordion_item][et_pb_accordion_item title=”What should I do in case of flight delays? What do I do if I miss my flight or if my flight number changes?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]<\/p>\n
We monitor your arrival flights so that pickups can always be adjusted accordingly in the event of flight delays.<\/p>\n
If you miss your flight or if it turns out during your trip that the return flight has significantly changed, please make sure to inform us. This also applies in the case of a rebooking to a flight with a different flight number, as we do not receive notifications of changes from the airline due to privacy reasons.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What happens after landing? What should I do if the chauffeur is late or I can\u2019t find them?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]Our driver will be waiting for you with a name sign in the arrival terminal\u2019s reception area. You can also recognize them by their driver jacket with the company logo \u201cFlughafentransfer Kaulke.\u201d<\/p>\n
In case of delays, you can reach us during office hours at +49-821-0000 0000. Outside business hours, you can find the emergency number +49-171-0000000 on our voicemail. This emergency number is also available for urgent transfer bookings.[\/et_pb_accordion_item][et_pb_accordion_item title=”How long will my chauffeur wait for me after landing?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]<\/p>\n
Passengers usually need about 30-40 minutes after landing to reach the reception area. In exceptional cases, our drivers can have passengers paged at the airport.<\/p>\n
If you are delayed, feel free to inform us by phone. There are no additional charges for a waiting time of up to 60 minutes.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I bring pets?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]<\/p>\n
Lap pets can be transported in standard carriers for an additional fee. Larger pets are possible upon request. Please register all animals in advance for the transfer.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Can bicycles, strollers, or wheelchairs be transported?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]<\/p>\n
Strollers and foldable wheelchairs can be transported at no extra charge but must be registered in advance for the transfer. Special transport items, such as bicycles, need to be booked several days in advance and are subject to a fee.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Can the transfer booking be canceled?” _builder_version=”4.27.2″ global_colors_info=”{}” open=”off”]<\/p>\n
Yes, a cancellation is possible. The transfer must be canceled in writing at least 24 hours in advance; otherwise, cancellation fees will apply.<\/p>\n
If your flight is canceled, there will be no charge, provided you present us with the airline’s cancellation confirmation.<\/p>\n
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Questions & Answers You can book your transfer by phone, via email, or directly on our website. The following payment methods are available: bank transfer, debit card, credit card, payment on invoice, or cash payment directly to the driver.The payment is made after the transfer.Your invoice will be sent to you either by mail or […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-3549","page","type-page","status-publish","hentry"],"yoast_head":"\n